Core Beliefs of Extraordinary Bosses – Change Equals Growth, Not Pain

Change Equals Growth, Not Pain is the sixth core belief in this series about how the best managers and supervisors have a fundamentally different understanding of workplace, company, and team dynamics.  Elizabeth (Beth) Renn, dean of communications on West Campus, explains how this belief is lived out in remarkable ways by Falecia Williams, president of West Campus.

Change Equals Growth, Not Pain: Average bosses see change as both complicated and threatening, something to be endured only when a firm is in desperate shape. They subconsciously torpedo change … until it’s too late. Extraordinary bosses see change as an inevitable part of life. While they don’t value change for its own sake, they know that success is only possible if employees and organization embrace new ideas and new ways of doing business.

“Dr. Williams is committed to helping others develop themselves as learning leaders,” Beth explained. “She understands the importance of investing in personal ability and nurturing individual growth to affect substantive change.”

We all experience degrees of change in our work environment, from minor adjustments to major changes in direction. “Dr. Williams encourages self-reflection and open communication as key elements of change,” Beth said.

She added that “it takes a visionary leader to negotiate a new direction, one that is not only made of new ideas but also the bringing to scale what is already working.”

During the transition to campus plans, Falecia engaged in Appreciative Inquiry with her team to allow everyone to participate in the development of the strategic plan. “In what she termed ‘Campus Conversations,’ Dr. Williams invited faculty and staff to share concerns and establish a common ground as we determined the direction we want to take our campus,” Beth said. “Her confidence in us helps to establish a sense of security through this time of transition.”

The core beliefs of extraordinary bosses are based on research by Geoffrey James, award-winning journalist, and were published in an article titled “8 Core Beliefs of Extraordinary Bosses,” on Read about how other Valencia teams are demonstrating the first five core beliefs below.

Geoffrey James writes the “Sales Source” column on, the world’s most-visited sales-oriented blog. The excerpt from his article was reproduced with permission of MANSUETO VENTURES LLC in the format Newsletter via Copyright Clearance Center. Inc. Copyright 2012 by MANSUETO VENTURES LLC.

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