The Grove | Valencia College

Faculty Ombuds Update — January 2020

Jan

30

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In fall 2018, Organizational Development and Human Resources introduced a new faculty dispute resolution resource — a faculty ombuds representative — and welcomed your representative, Anna Saintil, professor, student life skills. Anna is trained to provide support, guidance and feedback to faculty who are having difficulty resolving conflicts. For more information on the faculty ombuds role, click here, and read Anna’s update below.

A Message from Anna Saintil, Professor, Student Life Skills, and Faculty Ombuds Representative

The faculty ombuds representative supports faculty members with their workplace dynamics and interdepartmental relationships. As the inaugural faculty ombuds representative, I have served as a resource for faculty with a variety of matters ranging from the dispute resolution process and referrals to relevant College processes or policies.

My meetings and conversations with faculty have been an insightful way to witness the dedication and passion we all have for the Valencia community. Through the course of our work, conflict or disagreements occur from time to time. My role offers a safe space for faculty to share their experiences and to learn about the options available to assist with navigating areas of concern.

This role differs from the College’s historical ombudsman function that offers support for students to discuss complaints, concerns or problems. Click here for more information about the student ombudsman role.

As the faculty ombuds representative, I have gained an even greater appreciation for the wealth of resources available for communication and solving conflict. I wanted to take this opportunity to share a few of them with you. Check out the following training courses through the Employee Development in the Valencia EDGE:

• Intentionality and Awareness: Why are these important for personal growth?
• Coping with Aggressive Behavior in the Workplace (this month’s featured training course)

The Valencia EDGE offers a catalog of workshops that will optimize your daily engagement within your respective areas. The trainings cover areas of communication as well as workplace relationships and dynamics.

If you need guidance on our dispute resolution policy and tools, please contact me at asaintil@valenciacollege.edu or 407-299-5000, extension 2325.

Related Tags: dispute resolution, ombuds