By Stephanie McMillen
As the manager of the Academic Success Center on East Campus, Robin Kratzer is responsible for coordinating all functions of this centralized location for tutoring, testing, the Communication Center, Mathematics Center, Computer Center, and the Academic Success Information Center.
Prior to coming to Valencia in July 2012, Robin served as the director of school and educational partnerships at Lourdes University in Sylvania, Ohio.
“I was responsible for the development, direction, and coordination of educational outreach programs offered by the department of education,” Robin shared. “I was also director of service learning for the department of education undergraduate program.”
The majority of her career in higher education, however, was spent at Defiance College in Defiance, Ohio, where she served as the director of the Academic Resource Center and testing services, a full-time instructor, and an internship supervisor.
During her time at Defiance College, Robin helped create the Academic Resource Center, assisted with the development of a program to help first generation and at-risk students succeed in college, and with the development of a “Learning Commons,” which tied the library and academic support services together.
With her background, Leonard Bass, dean of learning support for East Campus, said “Robin has been an excellent addition to the learning support team. She brings fresh new ideas on how to engage students and support learning, a passion for excellence, and a contagious attitude of care and concern for the team that she leads.”
One of her greatest career accomplishments includes working with faculty and students at Defiance College to help communities in developing countries become more self-sustainable. This included leading trips to locations such as Belize, where students worked with teachers in rural schools, facilitated water and soil testing and CPR training, assessed healthcare in rural villages, identified uses for medicinal plants, and developed business models for purchasing solar panels.
Robin said she was attracted to Valencia because of the college’s dedication to helping students become independent learners.
“Valencia has excellent programs and so many activities to allow students to get involved,” she said. Since she has been here, Robin has found herself among what she calls “a wonderful staff that is dedicated to helping students be successful. My staff comes with a wealth of knowledge and work collaboratively to assist students.”
While at Valencia, Robin hopes to create a ‘learning lab’ within in the Academic Success Center that will include state-of-the-art technology and furniture. Robin said she would like to see an area “where students can come to work on projects, study in small or large groups, study independently and have all the necessary resources readily available to assist their academic needs.”
Robin holds a bachelor’s degree in comprehensive business education from Defiance College, and a master’s degree in business education from Bowling Green State University.
In her free time she enjoys travelling, especially exploring and learning about new places, and spending time with family, particularly her grandchildren.
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