Inaugural Cohort Receives Supervisory Competency Certification

On Tuesday, June 26, seventeen Valencia supervisors graduated from the inaugural Essential Supervisory Competencies Certificate Program after eight months of coursework.

Jeff Danser, Belen Caba, Carmen Diaz, Leon Finkler, Felecia Hardeman ,Nathan Hicks, Donna Kosloski, Geraldine Morrison, Kevin Moss, Connie Orcutt, Migdalia Otero-Olan, Sunni Prevatt, Kenya Richardson, Edwin Sanchez, Krista Vannice, Ronald Woodruff, and Marisa Zuniga.

Launched in November 2011, this program was the first of its kind at Valencia that focused specifically on supervisory development. Through a mix of online and instructor-led courses, participants learned about the five essential supervisory competencies: communication, collaboration, manage performance, creating a culture for employee success, and planning.

“It was valuable to collaborate with other supervisors and connect the scenarios with Valencia’s culture,” said Donna Kosloski, director of information systems. “The face-to-face interaction takes the material from theory to applicable practice.”

To help the cohort put knowledge into practice, they were required to complete Knowledge Checks (posttests) and Competency Action Forms, which are plans for putting the competencies into action within their work teams.

The action forms were particularly beneficial to the supervisors, because it required them to outline top skills learned from the competency coursework, potential barriers to implementing these skills, how they plan to overcome potential barriers, and expected outcomes from implementing these skills.

On June 26, at their final meeting, the cohort took part in competency-based team activities, discussed their experiences using workshop materials in their own teams, and celebrated their accomplishments together.

Collectively the group looked back at their last eight months and identified a variety of lessons learned from the program, some of which include: appreciating the differences within their staff, key principles for coaching, actively planning for conversations, understanding different communication styles, the importance of planning and documentation, active listening, and giving and receiving feedback.

“The best aspects of this program were the opportunities to learn new skills, to apply new techniques, and to network with other supervisors,” said Carmen Diaz, coordinator of internship and workforce services on West Campus.

Congratulations to Valencia’s Essential Supervisory Competencies Certificate Program, class of 2012!

The next Essential Supervisory Competencies Certificate Program will begin in October. If you wish to participate in the next cohort, you must attend the introductory workshop on Tuesday, October 2 (8:30 a.m. – 11:30 a.m.) at CJI, Room 228.

Seating is limited, so please register early through the Valencia EDGE. For assistance with registration please contact Irenea Walker at or at extension 8230.

1 Comment

  • Susan said:

    Congratulations to all of you!

    PMThu, 12 Jul 2012 12:06:50 +0000Thu, 12 Jul 2012 12:06:50 +0000pm12,12:06 pm

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