July 2015 OIT Tip

The Best Internet Browser for Banner

“Is that requisition complete? Did the purchase order go through? Do we have enough strategic funds to cover the new bronze Valencia orange trophy for the Chili Cook-off winner?

These might be some of the questions that you hear on an everyday basis. Usually, the answer to all of these questions is found in Banner, but if you use Google Chrome as your browser, you may be in for a surprise.

Recently, Google made a change to Chrome, which disables the use of Java in the browser. However, Banner utilizes Java to work properly. Because of this change, you will see this if you try to log into Banner using Google Chrome.

oit-plugin-screenshot-groveCurrently, there is a workaround that the Office of Information Technology (OIT) Service Desk can assist you with, which will temporarily allow Java to work in Chrome, but this will cease to work at the end of the summer 2015.

OIT recommends that you begin using either Mozilla Firefox and/or Internet Explorer 11 to access Banner, as it works correctly in those browsers.

The OIT Service Desk is also creating a “Preferred Browser” matrix to help users identify which browsers are compatible with applications like Lync (Skype For Business), SAS, etc.

By using Firefox or Internet Explorer 11, you can ensure that you will be able to check Banner and find the purchase order for the award for The Best Chili in the College!

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