A Message from Kathleen Plinske, President, Osceola, Lake Nona and Poinciana Campuses
Online Learning Technology Support services are also available for our students this semester. Students can receive assistance with navigating Canvas, OneDrive, Zoom, YouTube and Microsoft Office (Word, Excel and PowerPoint). Support is also provided for video editing (via iMovie and MovieMaker) and converting documents from a Mac to a PC. Tech support is available live on-demand via Zoom, by appointment or via e-mail. Students are encouraged to use the 24/7 Canvas Help located inside Canvas by clicking on the “Help” icon. You can also share this video with them.
To get started with Technology Support services, students can visit www.valenciacollege.edu/tutoring and click on the “Tech Support” tab. Through this site, students can view the schedules of tutors/tech support assistants, find available help times, learn more about the services and access a collection of supplemental resources that are available 24/7. Live tech support is available Monday — Friday from 8 a.m. to 10 p.m. and Saturday — Sunday from 9 a.m. to 7 p.m.