November 2015 OIT Tip

Don’t Fall for the The Phony Toner Phoner


By McLean Cromer, IT Manager, Technical Support Services

Ring, ring …

“Hi, I am Josh Thompson from shipping and I need some additional account information so I can ship this HP toner to you.”

If this sounds familiar, then you were a potential target of a phone/phishing scam that the Office of Information Technology (OIT) team likes to call “The Phony Toner Phoner.” (Okay, it sounded good during the initial write-up.)

These individuals are not with the College or any College-approved vendor. If you receive a call from this individual, named “Josh” or “Mike Thompson,” asking for additional account information, please do the following:

  • Inform security, OIT or procurement of an attempt to retrieve account information. Provide any details you may be able to provide such as phone number or address.

Valencia Security:

District Office extension 3000
East Campus extension 2000
Lake Nona Campus extension 7000
Osceola Campus extension 4000

School of Public Safety extension 8000
West Campus extension 1000
Winter Park Campus extension 6000

OIT: extension 5555

Procurement: extension 3861


To properly request and order printer toner cartridges, your department procurement card (P-card) holder may order from the following companies:

  • Ace Office Supplies: 407-523-6440
  • Apex Office Products: 407-245-8990
  • Central Florida Data Supply: 407-678-3282
  • Deja’Vu Laser Services: 800-458-4416
  • S&S Graphics, Inc.: 407-841-6700
  • Valencia’s Bookstore: 407-582-1558

So if you get a call from the “Phony Toner Phoner,” you now know what to do. And as my favorite fictional military general G.I. Joe would say, “And knowing is half the battle!”

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