Phase 3 Begins Monday; Important Info for the Osceola Region

Thursday, May 6, 2021

A Message from Melissa Pedone and Stanton Reed, Interim Presidents, Osceola, Lake Nona and Poinciana Campuses

On Monday, May 10, 2021, we will transition to Phase 3 operations, at the start of the summer term. Phase 3 operations include slightly more face-to-face classes than the spring term, as well as some on-campus student services. A limited number of faculty and staff will return to working on campus this summer to support student learning and support. As Phase 3 is an opt-in experience, all employees who will return to working on campus for summer have elected to do so.

Facility opening will still be limited. Osceola and Poinciana Campuses will be fully open. The Lake Nona Campus biotechnology lab will be open.

Buildings with scheduled courses or student services will be accessible through main entry points at specific times. The Building 2 entry by the flagpole will be open Monday through Friday, 7 a.m. – 10 p.m.

Answer Center
During Phase 3, the Answer Center will continue to support most students online. Students may visit the Virtual Answer Center here. In addition, the Osceola Campus Answer Center will offer a limited number of in-person appointments only to select students or select prospective students. Student Affairs will email the individuals who qualify for an in-person visit — such as first-time students or those who applied but never enrolled — with details about how they can make an appointment. Answer Center appointments will be available on the Osceola Campus on Tuesdays and Thursdays from 10 a.m. – 4:30 p.m.

Learning Support Study Areas
Osceola and Poinciana Campus Learning Support will offer study spaces on-campus for students to use during the summer semester, Monday through Thursday from 10 a.m. – 4 p.m. Appointments are recommended to use the spaces; however, walk-ins will be accepted if space is available, as students can book the study space when they arrive. Study area locations include:

  • Osceola Campus – Building 3, Room 100
  • Poinciana Campus – Room 231

Students may schedule an appointment here. When registering, students may choose either a computer desk or table to bring their own device.

For collegewide information on the Answer Center and Advising Center, additional details on the Learning Support study areas, protocols that will continue during Phase 3 and Remote Work Guidelines, click here.

If you have questions or would like additional information, contact Organizational Development and Human Resources at or call the HR4U helpline at 407-299-5000, extension HR4U (4748).

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