Project TITAN: Banner and Related Systems Will Be Unavailable Starting October 27

Tuesday, October 19, 2021

As part of Valencia College’s continuous mission to bring the best experience to employees and students, the Office of Information Technology (OIT) has undertaken a project to improve our digital architecture, including, updating the Atlas user experience by providing a mobile-responsive site, moving our high-priority Banner and Banner-related systems to a cloud environment, and cleaning up Banner code for efficiency and on-going support. The move to the cloud, named Project TITAN (Technology in the Amazon Network), will take place from 5 p.m. Wednesday, October 27 through Monday, November 1, 2021.

The move to the cloud will provide:

  • Greater information security
  • Enhanced user experience
  • Reduced infrastructure and support costs
  • Improved capacity for high-volume usage
  • Reliability and business continuity during uncontrollable events

During the move to the cloud environment, Banner and related applications will not be available. In addition, Atlas and applications that are normally accessed from within Atlas will not be available. Class enrollment changes — registrations for future terms, drops, adds, etc. — cannot be made during this timeframe. The following systems will be unavailable:

  • Banner and Banner-related systems (DegreeWorks, eVisions, Faculty Grade Entry, BDMS)
  • Sunapsis (requires Atlas login)
  • Timesheet and COA (certificate of absence) processing
  • College scheduler

In relation to the move to the cloud, a “code freeze” for all CMS web editors will go into effect on Wednesday, October 20 through Tuesday, November 2, 2021. During this time, web editors can still login, and make and save changes, but will not have the ability to publish. Saved edits will be live after the migration to the cloud.

The Valencia College website, Outlook, Office 365 tools, Microsoft Teams, shared drives, Skype and Zoom will all be accessible during the cutover timeframe. Canvas will also be available; however, information within the platform that is updated by Banner, such as grade postings, will not be refreshed during the downtime.

Most systems will resume operation on Monday, November 1, 2021, by noon. However, please note that not all systems will become available for use at the same time, and student-facing systems, such as Atlas, will have first priority.

For more information on the transition, including timeline, a full list of systems that will and will not be available, and frequently asked questions about the Banner transition,visit the Banner Suite Cloud Move webpage.

If you require assistance during the cutover, email OITHelp@valenciacollege.edu or submit a ticket through the OIT Service Desk.

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