Quotes Corner – Leadership Quotes for Leaders by Leaders

From Deborah Larew, Director, Office for Students with Disabilities

“Have a heart that never hardens, and a temper that never tires, and a touch that never hurts.”  Charles Dickens

This quote has been prominent on my desk for many years and through many circumstances in my life. It is a constant reminder to show kindness to each person I encounter. This is not always an easy task especially when I have to make decisions that are unpopular or tell students things that they don’t want to hear!  However, even when I have to act on things that are not pleasant, I can still do it with kindness and a soft heart. Having a soft heart doesn’t mean being a pushover; it just means caring for the people around us, even when we have to make decisions that are difficult.


  • Guess said:

    You are an inspiration………Keep on keeping on

    PMFri, 27 Jan 2012 23:18:23 +0000Fri, 27 Jan 2012 23:18:23 +0000pm12,11:18 pm

  • Carol J. Millenson said:

    I had the opportunity to meet and share lunch with Deborah Larew during the Legal Conference this week. What a delight…a consummate professional. I have no trouble believing that she manifests the spirit of Dickens' words in her work at Valencia.

    AMWed, 01 Feb 2012 07:47:42 +0000Wed, 01 Feb 2012 07:47:42 +0000am12,7:47 am

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