Reminder — Banner, Atlas and Related Systems Will Be Down Starting Tomorrow

Tuesday, October 26, 2021

Beginning tomorrow, Wednesday, October 27 through Monday, November 1, 2021, Valencia College’s Banner suite and the majority of related systems are moving from an onsite data center to an Amazon web services-hosted cloud environment. This move is a part of Project TITAN (Technology in the Amazon Network).

During the transition timeframe, Banner and all Banner-related systems will be unavailable, including:

  • Atlas
  • Banner
  • Banner-related systems (DegreeWorks, eVisions, Faculty Grade Entry, BDMS, and more)
  • College Scheduler
  • Sunapsis (requires Atlas login)
  • Timesheet and COA Processing

For a complete list of systems that will and will not be available visit the Banner Suite Cloud Move webpage.

Website Editing

In preparation for the move to the cloud, a code freeze was initiated on Wednesday, October 20, 2021, which froze or disabled publishing new content. During this time, however, web editors may still login and make and save changes and check in pages, but will not have the ability to publish.

Publishing access will be restored for web editors on Tuesday, November 2, 2021, and web editors can login and publish saved changes and check in pages for quality assurance.

For critical or urgent changes to webpages that cannot wait until November 2, 2021, submit a ticket or contact the Web Services Team.

Student Services 

With several key systems unavailable during the move to the cloud, hours of operation for student services will be adjusted to the following:

  • The Answer Center and Advising Center will be closed Thursday, October 28 through Saturday, October 30, 2021.
  • Enrollment Services support and Ask Atlas staff will be available from Thursday, October 28 through Saturday, October 30, 2021.
  • Learning Support will be available, although faculty and staff will lose access to the Library Catalog; Ask a Librarian will be available.

Regular operating hours for student services will resume on Monday, November 1, 2021.

If you require assistance during the transition period, email or submit a ticket through the OIT Service Desk.

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