Spring Services Update; Campus Store Adds West Campus Pickup

Tuesday, December 1, 2020

With the latest uptick in COVID-19 cases, our Conditions to Reopen team has recommended to continue in Phase 2 of our Roadmap for Reopening Plan, maintaining virtual access to services including advising, counseling, financial aid and library services for the Spring 2021 term. The Conditions to Reopen team meets every two weeks to review and evaluate requests for adding onsite programs and services and will continue to reevaluate plans based on current conditions that help inform decisions about on campus course and service offerings.

However, in an effort to ensure students receive their course materials as quickly as possible, our Campus Store is offering a new Curbside Pickup option on West Campus, in addition to a limited time, free shipping offer and a new order tracking feature. Course materials are available now for purchase via the online Campus Store.

Curbside Pickup
Starting on Sunday, December 6, 2020, students can choose curbside pickup when purchasing course materials. Students who select curbside pickup will receive an email when their order is ready and they can pick up their order at the West Campus in Parking Lot F.

Curbside pickup will be available between 11 a.m. and 7 p.m. Monday through Saturday between Monday, December 7 and Tuesday, December 22, 2020, and again on Monday, January 4 through Friday, January 22, 2021. Students who want to pick up an order by December 22 should place an order by Friday, December 18, 2020. Orders placed after December 18 will be available for pick up beginning January 4.

When picking up materials, students must have a photo ID such as a driver’s license or Valencia College student ID and are encouraged to bring a mobile device (if they have one) to access their order confirmation email and number. When they arrive to Parking Lot F, students will be directed to a specific, numbered parking spot. From there, students must click on a link in their confirmation email and complete a virtual check-in form. Curbside pickup purchases will be delivered to students’ vehicles, following COVID-19 safety protocols.

The first 200 students to pick up their orders will receive a free gift from Student Development.

Free Shipping Until January 3
For Campus Store orders placed between 12:01 a.m. on Monday, November 30, 2020, and 11:59 p.m. on Sunday, January 3, 2021, shipping is free. Starting on Monday, January 4, 2021, the cost to ship books will be $15 per order.

Order Tracking
Students can now monitor the status of their orders by signing in to the Campus Store and selecting Order History. From there, students will be able to view their order and see if it is processed or shipped. For Campus Store FAQs, click here.

The Campus Store Needs Your Help
To help facilitate a more efficient and seamless curbside pickup and order processing experience for our students, the Campus Store needs your help. Beginning as early as next week through end of January 2021, volunteers are needed to help process orders and deliver books and materials to students as a part of the Curbside Pickup program on West Campus. If you are interested in volunteering to help the Campus Store, contact Camille Hernandeztalent sharing coordinator and assistant director, conferencing and college events at chernandez165@valenciacollege.edu or 407-299-5000, extension 5786.

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