Filtered by technology

Tips for Using the New OIT Ticketing System

Back in February, we shared news of the new Office of Information Technology (OIT) Ticketing System launching on Thursday, March 1, 2018. The system is now up and running, making this the perfect time to share a bit more about how to navigate the new system and interface. Click image above for full-size version with descriptions. Above […]

New OIT Ticketing System Coming This Friday

This year seems to be the year of change — especially for the Office of Information Technology (OIT). From the new Valencia College website to the new content management system, OIT is making some huge strides to improve the user experience. Another change on the horizon is the implementation of the new Information Technology Management […]

An Update on Valencia’s New Website

Valencia’s new website, which will feature a modern design that is visually appealing and mobile friendly, is almost complete. With just a few finishing touches, the site will be live by the beginning of April. The website will feature a new content management system (CMS) that will make updating the website easier for content providers. If […]

The Valencia EDGE Will be Down for a Quarterly Update

The Valencia EDGE will undergo updates from 8:30 p.m. on Friday, February 9 to 1:30 a.m. on Saturday, February, 10, 2018, and will be unavailable for use during this time. If you are in the system after 8 p.m. on Friday, February 9, we highly encourage you to save your work, and exit the system. (Please […]

Attention Banner Users: New Banner Home Page Requiring...

On Friday, February 2, 2018, all Banner users will see a new and improved home page when you visit valenciacollege.edu/Banner. The new page not only includes a slightly different layout, but, once the change is made, you will be required to log in using your Atlas username and password to access the page. Requiring a login […]

Training Now Available for New Website Content...

While we did just say goodbye to the year 2017, we can also say our final farewell to our old Content Management System (CMS), Contribute. Last year, the Office of Information Technology (OIT) announced a new, exciting Valencia website that will feature a modern design that is visually appealing and mobile friendly. While the finishing touches are […]

An OIT Update — Improvements to Valencia’s...

A Message from Ken Rivera, Director, Enterprise Infrastructure The Office of Information Technology (OIT) is working to stabilize and enhance our systems to support our strategic growth and innovation. This is a long-term project that will continue through summer 2018, and we will begin implementing one of the initiatives over winter break. Read below for details […]

Your Mobile Devices Won’t Secure Themselves

Welcome to a new monthly column by John Knights, Valencia’s director of information security, who will share tips and tools to prevent, detect and counter threats to your information, both at work and at home. Mobile security at one time meant using a laptop lock and keeping tabs on your phone. However, the growing capabilities […]

Protecting Yourself from Cyber Threats

Celebrated every October, National Cyber Security Awareness Month was created as a collaborative effort between government and industry to ensure everyone has the resources needed to stay safer and more secure online. Throughout the month, we will be sharing a few cybersecurity tips and best practices that you can use at home and at work. […]

The Valencia EDGE Will be Down for a Quarterly Update

The Valencia EDGE will be undergoing updates from 8:30 p.m. on Friday, October 27 to 1:30 a.m. on Saturday, October 28, 2017, and will be unavailable for use during this time. After 8 p.m. on Friday, October 27, 2017, we highly encourage you to save your work, exit the system. (Please note, the system may […]