The Snacks Between the Meal: Michelle Sever Reflects On Her Use of Recognition to Keep Employees Happy and EnergizedShare
“I see formal recognition as a meal,” she explained, “whereas I see informal recognition as the snacks that keep you going until the next big meal. In this way, I see informal recognition as something which fuels you — keeps you going — regardless of what kind of a day you’ve had. Even on our best days, we always appreciate that little bit of energy, and this is the power of informal recognition.”
Commenting on what these bite-sized appreciation might look like, Michelle has a few ideas. Informal recognition, she explains, could be anything from a simple handwritten thank you note to something like stationery or even a chocolate bar. Michelle also thinks of recognition as adjusting schedules so employees can have the time off they deserve or simply remembering a career anniversary or birthday.
The options are limitless and the impact can be extraordinary.
“From a leadership standpoint, recognition demonstrates that you really care not only for what the employee contributes to the organization, but you also care for them as a person,” Michelle said. “Recognition reinforces that their work is important in their area and to the organization as a whole. Through recognition, we can demonstrate that a colleague is valued, needed and cared for. I’ve seen recognition of someone’s work and dedication help them stay engaged by feeling valued and acknowledged.”
And while a simple act of kindness — like a verbal check-in or a sweet treat — may seem like nothing in your eyes, it could easily make your employee’s day.