Valencia is Upgrading to Microsoft Lync

On September 15, the Office of Information Technology (OIT) will be replacing Microsoft Office Communicator with a newer version of the software called Microsoft Lync (Lync).

Like Communicator, Lync allows its user to manage various forms of communication from a single interface. With Lync you will be able to send instant messages, make calls using the video feature, host online meetings and share whiteboard sessions and your desktop.

OIT will install the software, no action is required of you; however, you may notice an informational pop-up message in the lower right hand corner of your computer screen that looks like this:


You may already have Lync installed, and there are several quick start guides, how-to’s and FAQ’s available for you on our website.

Please note that plans for upgrading the phone system at the College are underway, and Microsoft Lync is a fundamental part of this implementation. As such, the voice calling features that are included in Lync may not be immediately available.

Should you have any questions about the new software, please contact the OIT Service desk at, or at extension 5555. You may also submit a service request through our new online portal.

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