West Region Learning Support Update — August 2021

Thursday, August 11, 2021

A Message from Jennifer Tomlinson, Interim Dean, Learning Support

Learning Support will offer a hybrid delivery this fall. In-person services will be offered Monday through Friday and virtual services will be offered seven days a week. Refer to the Learning Support website for more information.

West Campus Learning Support Fall Summary of Services and Hours

Tutoring and Writing Centers will be open face-to-face during the following days and times:

  • Monday – Thursday: 8 a.m. – 7 p.m.
  • Friday: 8 a.m. – 2 p.m.
  • Saturday – Sunday: Closed

Virtual Services will be available through Distance Tutoring during the following days and times:

  • Monday – Friday: 10 a.m. – 9 p.m.
  • Saturday – Sunday: 11 a.m. – 7 p.m.

Students will be able to seek assistance in all five of our centers:

  • Tutoring – Building 7, Room 242
  • Math – Building 7, Room 242
  • Communications – Building 5, Room 155
  • Writing – Building 5, Room 155
  • Computer Access Lab – Building 6, Room 101

West Campus Library Fall Summary of Services and Hours

We are finally getting ready to reopen our on-campus library and are excited to welcome you back. Here’s what to expect for fall 2021, Phase 4 services.

Beginning on Monday, August 23, 2021:

  • Library hours will be 8 a.m. – 7 p.m. Monday – Thursday, 8 a.m. – 2 p.m. Friday, and closed Saturdays and Sundays this fall. See the Library Quick Start Guide for updates.
  • Our Library Services desk will be operating virtually and face to face. For questions related to library accounts, online library access, fees and fines, holds; etc., email libraryservice@valenciacollege.edu, call 407-582-5000, extension 1574 or visit our circulation desk in Building 6 during library hours.
  • Course Reserves will be available for physical materials, including textbooks, equipment and devices.
  • Interlibrary loan of physical items may be requested.
  • Reference services will be available virtually and face to face. Students in need of research help can visit Ask a Librarian, schedule a one-on-one Zoom appointment with a librarian, or visit in person.
  • Instruction will be available virtually and face to face. Faculty can request sessions using this form; see details on instruction services here.
  • Computer Labs 6-118, 6-220 and 6-221 will be available for booking. For 6-118, contact Kelly Knauth, instructinal lab assistant, at kknauth@valenciacollege.edu or 407-299-5000, extension 1631. To request 6-220 or 6-221, complete this form.
  • Computers and study areas will be available; details to come.

Library Course Reserves Procedures for Fall 2021

Faculty, if you have placed textbooks or other materials on Course Reserve at the library in the past, or plan to do so this all, please note the following guidelines as we simultaneously reopen our physical location and migrate our collections to our new integrated library system.

  • Since we need to create new records for all Course Reserves materials in the new catalog, please let us know if you have any outdated items and provide us with any new editions. This will help improve our efficiency and speed the availability of Course Reserves.
  • For documents such as sample papers and tests, we strongly encourage you to digitize and make these available in your Canvas courses. A Course Reserves LibGuide is available as an alternative to Canvas; files are password protected.
  • Faculty may begin supplying Course Reserve items today by following these steps:
    1. Complete the online form.
    2. Interoffice the materials to Alicia Spruce, library services supervisor, or Marcy Carlson, library assistant, at mail code 4-4 OR make an appointment to drop off materials. To make an appointment, call 407-582-5000, extension 1574 or email libraryservice@valenicacollege.edu.
    3. Please allow up to 48 hours for processing time

New Student Experience

Valencia’s West Campus New Student Experience (NSE) faculty have taken up the challenge to further student learning and progression. One of our impact plan goals is to close the performance gaps in high-enrolled and targeted gateway courses among students from underserved backgrounds to increase their attainment of a credential, certification or degree. We have identified two specifics to work on:

  1. Outcome: NSE faculty will research the potential of affinity groups as a successful model for increasing student success, and if so, what specific methodologies best apply to our context.
  2. Objective: Identify the targeted or “at-promise” populations to develop an NSE affinity course.

While we are still in the research phase, we have already had significant contributions from our faculty. We want to make sure we are not “assuming the conclusion in the premise,” so we are seeking to challenge any confirmation bias, identify proven actionable practices, and determine the specific next steps.

West Campus Learning Support Leadership Team

  • Marg Lamb and Melissa Shank – administrative assistants
  • Ruth Smith – director, library
  • Michael Winters – interim manager, learning support services
  • Marsha Butler – faculty, New Student Experience, and discipline coordinator

Downtown Campus Learning Support Partners

  • Mia Pierre-Wall – faculty, New Student Experience, and discipline coordinator
  • Angela Hall – librarian
  • Ning Christopher – manager, learning support services

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