Date: Tuesday, December 1, 2020
Time: 2:30 – 4 p.m.
Date: Wednesday, December 2, 2020
Time: 6 – 7:30 p.m.
Date: Friday, December 4, 2020
Time: 9 – 10:30 a.m.
You’re invited to join Vice President of Academic Affairs Isis Artze-Vega, Associate Vice President of Enrollment Management Sonya Joseph, Assistant Vice President of Global and Continuing Education Lisa Eli and Dean of Students Joe Sarrubbo to find out what has been accomplished to date on Valencia College’s upcoming customer relationship management system (CRM) — TargetX — and to provide feedback on draft design principles for the advising, graduation and transfer implementation.
You may recall that in late February, Valencia chose TargetX as its customer relationship management vendor. This tool is intended to provide intentional interaction for enhanced communication throughout the student lifecycle with functionality such as mobile-enabled, text and email, multiple application types, early alert for advising, event scheduling and many other functions with advanced reporting, analytics and monitoring capabilities.
Three work teams have been working diligently: one focused on recruitment, admissions and enrollment; another on advising, graduation and transfer; and another on technical integration and security.