West Region Learning Support Update — July 2021

Wednesday, July 7, 2021

A Message from Jennifer Tomlinson, Interim Dean, Learning Support

Learning Support Services

The West Campus Learning Support Centers will offer both face-to-face and virtual services to students during the fall semester. Students will be able to seek assistance in all five of our centers:

  • Tutoring – Building 7, Room 242
  • Math – Building 7, Room 242
  • Communications – Building 5, Room 155
  • Writing – Building 5, Room 155
  • Computer Access Lab – Building 6, Room 101

Students may also continue accessing Distance Tutoring via our LibGuide. Though the hours have not been finalized yet, care is being taken in consideration of both face-to-face and virtual students’ needs. Stay tuned for additional information in the upcoming weeks.

Distance Tutoring

Distance Tutoring continues to support students during the summer semester. So far, there have been nearly 4,000 visits to Valencia tutors via Zoom. It’s not just the tutors working in Distance Tutoring; there are many West Campus employees from the Library, Communications Center, Math Center, and Computer Access Lab who help the operation run smoothly. Learn more about Distance Tutoring here.

Library Plans for Fall

Library faculty and staff members are coordinating efforts to provide face-to-face and virtual services for the fall term. The Library team is prioritizing the health and safety of students, employees and the community while creating opportunities for students to engage in the full offerings as they design a hybrid model of services for our campus. More information will be communicated in the upcoming weeks.

Building 6 Library Hours for Fall

  • Monday – Thursday 8 a.m. to 7 p.m.
  • Friday 8 a.m. – 2 p.m.
  • Saturdays and Sundays – Closed
  • Virtual services will still be available through the AskALibrarian platform during the times Building 6 is closed.

Our top priorities remain protecting the health and safety of our students, employees and community while creating opportunities for students to engage in the full offerings of the College during the times and in the modalities which best meet their needs.

Requesting Library Instruction for Fall 2021

The West Campus librarians are looking forward to the return of face-to-face library instruction sessions this fall. Online library instruction will still be offered via Zoom, and options such as embedded librarians, pre-recorded videos, LibGuides and Research Workshops will also be available. Here’s what to know:

  • Faculty can request library instruction sessions using this form.
  • Request either a face-to-face or virtual/online session.
  • Requests for each modality will be subject to librarians’ and classroom availability and will be prioritized according to class’ needs; a librarian will contact you to discuss.
  • All face-to-face sessions will be held in the Library; all online sessions via Zoom.
  • To request videos, LibGuides or embedded Librarians, please contact your liaison.
  • If you’re planning a scavenger hunt for the fall term, please reach out to your library liaison to let us know which week you will assign it or a specific time if you will be traveling with your class. This helps ensure the library is staffed and prepared for additional students visiting our facilities.

REMINDER: New Library Catalog Coming This Summer

On Tuesday, July 13, 2021, the new Primo VE discovery service will replace our current library catalog interface. Last month, we described some features including combined print and eBook results, QR codes for sharing with mobile devices, “chaining” to cited references for article results and more. This month, we’d like to highlight two additional features of the new catalog.

  • Voice Search Assistant: Users can speak search terms using their device’s microphone. When speech is detected, the catalog will display relevant results. Users can also change the language for the voice search.
  • Saving and Managing Search Records and Queries: Using the pin icon next to an item, signed-in users can save results for their next sessions. After saving items, users can click on My Favorites > Saved Records to find and organize their saved items. By clicking the Save Query pin icon at the top of their results, signed-in users can also save searches to run again later and find updated results (Additionally, the system will automatically retain a signed-in user’s last 100 searches.). After saving a query, users can click on My Favorites > Saved Searches to run searches and view results, set up alerts for new results and create RSS feeds.

REMINDER: Update Your Library Links

As previously reported, we are also in the midst of upgrading the system that authenticates single sign on (SSO) access to online library resources. We anticipate that links to library resources will need to be updated due to the library catalog migration (on Tuesday, July 13, 2021) and the SSO migration (currently ongoing). If you have links to library resources in Canvas or other materials, librarians can assist you in updating them. Librarians will update library resource links in all LibGuides. Please reach out to a librarian with any questions related to library resource links.

REMINDER: Library Material Due Dates Extended

Any library materials you have will not be due back until after summer term. All due dates have been extended to Monday, August 16, 2021. Please wait until the Library reopens to return borrowed materials and equipment. All fees and fines for library materials due during the closure will be waived. A notice will be emailed to anyone with materials checked out.

New Student Experience

New Student Experience full-time and part-time faculty collegewide met in June to discuss the next steps in the assessment cycle for the 2021-2022 academic year. Faculty reviewed various data from the spring 2021 general education outcomes data based on faculty rubric scores for the Academic Blueprint, Final Story Presentation and either the career interview or interpersonal communication discussion.

The data was aggregated based on gender, race and criteria level. Various discussions ensued from the review of data including the gap in performance level for African American males on the term-by-term plan of the Academic Blueprint assignment, which measures critical thinking.

Faculty decided to continue the conversations related to assessment in the fall semester, where they will identify a specific area of focus for the improvement plan component of the current assessment cycle. This improvement plan would then be implemented in spring 2022 and evaluated in summer 2022.

West Campus Learning Support Leadership Team

  • Marg Lamb and Melissa Shank – administrative assistants
  • Ruth Smith– campus director, library
  • Michael Winters– interim manager, learning support services
  • Marsha Butler– faculty, New Student Experience and discipline coordinator

Downtown Campus Learning Support Partners

  • Mia Pierre-Wall– faculty, New Student Experience, and discipline coordinator
  • Angela Hall– librarian
  • Ning Christopher – manager, learning support services

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